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GROUP
discussions are used by the B-schools as a selection
tool because they provide a lot of useful information
about the candidate’s personality in a very short time.
GDs are used to assess certain group skills that cannot
be evaluated in an interview situation. These skills
include leadership skills, social skills, listening
and articulation skills, situation handing ability and
interpersonal ability. A typical GD involves 8 to 12
participants sitting in a circle or semicircle discussing
a topic for a stipulated time, usually for 15 to 20
minutes. Most GDs follow one of the three formats: Structured,
Unstructured, or Specialized.
1. Regular Structured GDs:
Here the time limits and topic is defined. No consensus
expected at the end. No leader is to be selected for
facilitating the process. These are easier to handle.
Topics chosen are usually general and do not require
technical knowledge.
2. Unstructured GDs: Choosing
a leader is mandatory and the group has to reach a consensus
at the end of the GD. The leader has to direct the group,
set the tone for discussion and control the dynamics
of the group. Things are sometimes made more complicated
by asking the group to propose a topic, discuss it and
reach a consensus.
3. specialised GDs: These include role-plays
or scripted GDs where the candidates are given a certain
brief about a role that they need to play. For example,
a business situation where to companies are negotiating
a deal may be used. Candidates would be given the profile
of the two CEOs, marketing managers, HR managers, advisors,
and a neutral entity like a consultant. Alternatively,
candidates could be given the role of the five Pandavas
and the main Kauravas negotiating the distribution of
their kingdom in 20th century setting.
Content Vs Process
It is crucial to understand the difference. Content
refers to things like your level of preparation,
the ability to organize your thoughts in a logical way,
understand the topic in its totality and the ability
to innovate. Process includes manner of expression,
communication skills, body language and the attitude
of the person.
Most candidates are preoccupied with process. Consequently,
all too vital questions like ‘what should I say? ’,’
do I have enough reasoning to sustain my line of argument?
’,’can I think of examples to substantiate my logic?
’, take a back seat. A preoccupation with process alone
is fraught with disastrous results. Both content and
process are equally important for an effective contribution
to a GD.
So show does one ensure
excellence in both quantity and quality of the content? |
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Take
A One Minute Pause: This is the only way to ensure
that you perform above a threshold level of quality. Take
your mind off the context for one minute. Utilise this
one minute to focus on WHAT you are going to say and to
organize your thoughts. All this must be done much before
you are swept away in the maelstrom which will follow.
Critical
Success Factors In A GD
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Innovativeness: Ability to have an entirely different
perspective.
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Quality Of Content: It shows the level of preparedness.
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Logical Ability: Ability to reason, think and debate
the pros and cons.
- Behavioural Skills: Aggressiveness
is negative while assertiveness is positive. Assertiveness
is standing on your own feet, while aggression is
trampling on others’ feet.
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- Communication:
This includes articulation, listening and body language.
Clarity of thought leads to articulate language and
frequent and consistent participation. Fundamental
knowledge of language is all one needs.
- Leadership:
Leadership involves all the above skills. More importantly,
the fundamental strength that you need to portray
to be effective is MOBILITY. It is mobility that lets
you demonstrate leadership skill as the context demands.
Roles
People Play
Broadly speaking, participants play the following familiar
roles in a GD.
1. Mr. Brain/Plant
Downside: It is difficult
to stop him, as he is preoccupied with topic discussion
as opposed to group discussion. He is happily obvious
to simple things like who is sitting next to him. At
the end of the GD if you happen to ask him whether the
person sitting next to him was a boy or a girl, the
answer would likely be ‘I do not know’.
2. Shopkeeper:
Downside: He does not usually
come up with original thoughts himself. Needs Mr. Brains
to feed him with readymade ideas that he can sell.
3. Watchman
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His
role is to maintain order in the group, usually
content is low.
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Pre-occupied with directing the group process such
as controlling entry and exit of participants.
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He
is crucial for meeting time commitments made to
the panel. Especially, in ensuring consensus.
4. Critic
5. The Butcher
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Does great service to the group by enhancing the
quality of content by not letting participants get
away with just about anything.
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Is
most welcome in a group which has one or two aggressive
elements in it.
6. The Spectator or The Passenger
So What Role Should You Specialise
In?
Each role has several benefits. However, strong attachment
to any single role throughout the GD could limit your
chances of success.
What is more important is that you demonstrate leadership
at every moment. You must be able to move across these
roles as the situation demands. Anyone seen to be Performing
more than three of these roles will definitely make
a strong impact on the on the panel. Mobility is the
keyword in becoming effective in GDs.
The key to success in GDs is to be able to effortlessly
move from one role to the other depending on what the
situation demands.
Holding Centre-stage In A GD
There are certain tricks that help you retain centre-stage
for longer durations on time and which provide you with
many chances to speak. However, these should be used
with caution, and at appropriate moments, like the legendary
Brahmastra in the Ramayana and Mahabharata.
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Give data, examples, anecdotes, survey figures,
compelling short stories. This gives people the
impression that you know a lot, also, participants
do not brand you a bore or Mr. Brains. In this way
you avoid facing interjections or arguments. However,
be sure of the validity/relevance of your data or
story. Always remember the age-old formula for success:
KISS-Keep It Short, Stupid.
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PEST Analysis: Pest basically stands for aspects
of the topic which pertain to
Political
Economic
Social
Technological
For example, you can start with a basic
blasting of the politicians in the context of the topic
and you will have the whole group swearing by you.
Use hand motions. When you start speaking, use your
hands to count the points on your fingers. Everyone
will get impression that you have several well-structured
points in your head and they will not mess around with
you.
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Cardinal
Sins In A GD/Interview
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Do not
use slang like Yaar, Univ, Princi, etc.
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Do not
pepper your language with an accent.
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Do not
use verbal tics such as Hmm, like, But,
etc.
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Do not
use verbal stresses unless a method actor
like Al Pacino or Naseeruddin Shah trains
you for it.
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Never
bluff as the panel will easily figure
out that you are an accomplished liar.
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Never
interrupt or finish a sentence for an
interviewer.
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Never
show up late.
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Never
get defensive or try to rationalise.
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No negative
words about anyone.
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Never
give an answer that does not answer the
question asked.
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Never
allow yourself to lose focus after a string
of unanswered questions.
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